XRX Customer Care Audit

XRX Business Centre Customer Care Audit

Thank you for taking the time to complete this short survey. Your feedback is important to us.

Please answer the questions below based on your experience with us (1 is low 5 is high)

Customer Feedback

Please Enter your Business Name
Please Enter Your Name
1. Overall Satisfaction of equipment: *
1
2
3
4
5
2. Satisfaction of equipment function: *
1
2
3
4
5
3. Satisfaction of equipment sound quality: *
1
2
3
4
5
4. Is the equipment currently fulfilling your office needs? *
Yes
No
Please feel free to elaborate below:
5. Overall satisfaction of service: *
1
2
3
4
5
6. Satisfaction of response time: *
1
2
3
4
5
7. Satisfaction of technicians: *
1
2
3
4
5
8. Overall satisfaction of XRX Business Centre: *
1
2
3
4
5
9. Satisfaction of account staff : *
1
2
3
4
5
10. Satisfaction of billing process: *
1
2
3
4
5
Other points of satisfaction or dissatisfaction:

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