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Business Telecommunications and Voice
Businesses and customers have changed the way they interact and transact with each other. In the past decade, businesses have experienced a massive shift in how they communicate with customers. The best players continue to be businesses with a full range of digital interactions to enhance customer experience, people and culture; but historically, this came with increased development, change management and technological build-out.
Today, businesses of all sizes can access enterprise-level unified communications to streamline operations and increase customer experience without any of the hassle or time commitments that were once expected for these large-scale projects.
Expert Phone Systems.
Installed By Expert Technicians.
Our unified communication platform gives you access to flexible cloud voice, video, chat and share functionality on an industry-preferred platform without any compromise in the telephony features your business needs. It eliminates investment and technical costs and allows you to scale with ease – you’re no longer restricted by sophisticated hardware or technical costs.
We’ve developed flexible pricing to suit the needs of every business – from basic in-office requirements to complete remote functionality, there’s a solution for every employee and every department. Choose from included calls in Australia and New Zealand or PAYG – and scale up and down directly within our SASBOSS platform with no lock-in contracts.
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Advanced telephony features are a must for customer experience and compliance. With unified communications, there is no compromise on features. We’ve got all the tools you need to run your business with ease.
Cloud Telecommunications - Voice Video Chat Share
Extend the power of a cloud voice solution into a complete cloud collaboration experience, with carrier-grade infrastructure and advanced telephony features to improve customer experience such as call recording (with PCI compliance), call routing, call queuing, IVR, CRM integration, custom music on hold, call analytics and more.
- We make it even easier by eliminating support requests and maximising efficiencies with our self-serve call management platform SASBOSS. SASBOSS gives you the power to create, change and remove services directly within our centralised platform.
- We live by the rule of platform over technology. With our unified communications solutions, you’ll always have access to the latest and greatest in applications, features and integrations without ever having to change providers. We’re bringing the best technology to you.
XRX Voice can have your phone system up and running fast, and prioritised to ensure minimal interference to your business.
The right Business Phone System plays a vital role in your workplace. With so many options, brands and technologies available - choosing the right system for your needs can be challenging.
Lets Chat!
Our office phones start from $29 a month
Build your solution by requesting a customised quote for your Business Phone System or Chat with our Team of Experts by calling (07) 47 599 499
Businesses love our Hosted PBX software for their Unified Communications
We have over 1200+ XRX managed endpoints and over 100+ NQ Businesses using our hosted PBX Solutions. Read some of the love our customers have expressed to us by checking out our testimonials page. Read more customer testimonials
1200+ XRX Managed Endpoints
"Our Business relies heavily on telecommunications and XRX provides the support we need 110% of the time!"
- Joane Martel, Office Administrator at Helen Munro Property
"I highly recommend XRX - We have been growing and XRX have been with us the whole way, ensuring we have the right equipment, whether it be photocopiers or our telephone system."
Why Our Phone Systems?
Our Telecommunication Experts Monitor your system and proactively mitigate issues
We are locally owned & operated. Our service team removes the complexity of owning and managing a business phone system. Our accredited cabling technicians answer your calls and take full accountability for your business communications.
Flexible pricing & no upfront costs
Pay a fixed monthly fee with no surprise costs
Reliable service
Less outages allow your business to run smoothly
Fast provisioning & scalability
Add or remove additional phone lines easily within minutes
Reduce workload
We’ll take care of any maintenance or support issues, easing the workload of your IT staff
Additional features
Personalise your voicemail, divert calls, video conferencing and more

Cloud Voice
Carrier-grade, enterprise-level solutions to replace expensive, aging PBXs. Connect to the cloud and experience advanced call features for call handling, call management and productivity, proven business continuity and reliable call services, and simple online tools for self-serve set-up, monitoring and reporting. Customers can keep their phone number and choose from flexible licensing plans with included calls or PAYG.

Devices
Unified communications is all about flexibility, but when you’re at work, reliability is key. We support over 150 industry-preferred devices including Cisco, Poly, Yealink and more. Set up is simple, with plug-and-play functionality that automatically configures your devices with zero-touch provisioning.

Call Centre
Scalable solutions to suit a range of needs from the basic front-of-house to full-service desk requirements. Access on every device with no installation or onsite configuration, connecting users to multiple call centres and queuing up to 525 calls.
- Check employee presence and transfer calls with ease.
- Simple dashboards for call centre agents to queue, triage and escalate.
- Team leader insights with real-time data and reporting.
- Supervisor monitoring capabilities
Business Telecommunications
XRX Business Centre delivers quality telecommunication solutions from phone systems to video and conference phones. We integrate technologies that had once been seen as disparate and bring them together to communicate and collaborate, helping your business be more productive.
XRX Voice Solutions removes the complexity of owning and managing a business phone system. XRX Voice brings expert knowledge in helping your business achieve seamless communications through Phone Systems, Internet Data, Microsoft Teams Calling, Cloud services, Cabling and Wireless solutions.
- Call Centre Applications
- Call Recordings
- Music on Hold Services
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We are a recognised NBN provider.
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We integrate internet and data services with cloud solutions.
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We offer Video Conferencing systems.
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We provide fixed and mobile phone systems.
- Multi-site Deployments.
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Voip Phones, Cisco Phones, mobile VoIP communications - We do it all.
- Hosted IP Telephony.
- We provide on-site and hosted IP communication solutions with account management options.
- IP and Digital Phone Systems
- SIP Connectivity
- Technical Installation Services