Why XRX Business Centre Stands Out From the Competition

In today's competitive landscape, small and medium-sized businesses in Townsville and across North Queensland have no shortage of options when it comes to printers, phone systems, NBN services, and office technology. So why choose XRX Business Centre?

The answer is simple: experience, service, and local expertise. Since 1986, XRX has been helping businesses grow with smart, reliable solutions backed by real people who understand the unique challenges of our region.

Here's how XRX Business Centre compares to big names and other local providers:

1. How to choose the right office solutions provider

   We're Locally Owned and Operated

   XRX has been a proud part of the Townsville community since 1986. Our team lives and works here, so we understand the needs of local businesses better than any national provider ever could. While companies that offer printers and phones across Australia offer broad coverage, they often lack the personal touch and regional insight that come from being truly local.

   

2. Technology that improves productivity in the office

   One Partner for All Your Business Tech

   We offer more than just printers. XRX is your one-stop shop for:

   • FUJIFILM Business Innovation printers, copiers & scanners
   • Access4 cloud-based phone systems
   • Business-grade NBN from Aussie Broadband
   • Scanning and digitisation services
   • Nationwide printing and promotional materials
   • Interactive CommBox screens

   No need to juggle multiple suppliers. We streamline your operations so you can focus on running your business.

3. What makes a great business support partner?

   Personalised Support from People Who Care

   When you partner with XRX, you’re not calling a national call centre. You’re dealing directly with a Townsville-based support team who respond quickly, know your business, and care about getting things right the first time.

   

4. Print management vs traditional printing

   Australia-Wide Reach, Townsville Heart

   Even though we’re based in Townsville, our Print Centre ships jobs all over Australia. From business cards and building plans to media walls and branded stationery, we bring local quality to a national audience.

5. What makes a great business support partner

   Competitive Edge with Modern Solutions

   Our Access4 phone systems include features like:

   • Call queues and IVR
   • SMS Gateway and 2FA
   • PCI DSS compliance with UC Payd
   • Seamless integration with Microsoft Teams and CRMs

   That’s the kind of cutting-edge functionality you’d expect from a national telco—without the hassle of dealing with one.

6. Trusted by Local Businesses Like Yours

   We’ve built long-term relationships across North Queensland by being responsive, flexible, and genuinely helpful. While other providers focus on volume, we focus on value.

    

XRX vs. The Rest – A Quick Look

Why Choose XRX Business Centre – In a Nutshell

XRX Business Centre combines the personal service of a local business with the capabilities of national providers—without the red tape. If you want smarter technology, faster support, and a team that genuinely cares, we’d love to work with you.

XRX Business Centre stands out in Townsville and North Queensland because we offer tailored business technology solutions, local expertise, exceptional print management services, and end-to-end office support. Our commitment to reliable service and streamlined systems helps businesses work smarter, not harder.

Here’s what makes us different:

• Locally based, nationally connected

• Expert support for managed Print, Telco, NBN & IT services

• Personalised technology solutions

• Fast response times and ongoing service

• Trusted by Townsville businesses for over 40 years

Frequently Asked Questions About XRX Business Centre

Q: What does XRX Business Centre do?
A: We help businesses streamline their operations with reliable office technology, print management services, business phone services and expert support across Townsville and North Queensland.

Q: Why is XRX different from other office solution providers?
A: We focus on local support, fast service, and tailored solutions that meet the specific needs of each business.

Get in touch today and discover the XRX difference.