One team. Every technology. No call centres.

Running a business in North Queensland is different. You need technology that works when it's supposed to, people who show up when something goes wrong, and a local team who understands what it actually costs when your systems go down. That's what XRX has been providing to Townsville and NQ businesses for over 40 years.

We're not a call centre. We're not a national provider who ships hardware and disappears. We're a locally owned team based at 85 Denham Street, Townsville, and we look after your printers, phones, internet and IT as if they were our own.

Most businesses in Townsville deal with multiple vendors, one for phones, one for internet, one for printers, another for IT. When something goes wrong, everyone points at someone else. XRX is different. We're a single point of contact for your entire technology environment, backed by 40 years of North Queensland experience and the largest local technician team in the region.

  • Locally owned and operated since 1984
  • 2000+ North Queensland businesses served
  • Same-day onsite support across Townsville and surrounds
  • Servicing from Cardwell to Bowen to Mount Isa
  • Authorised Fujifilm Business Innovations dealer
  • Lexmark Printers
  • Access4 cloud phone systems
  • NetVault business-grade NBN

Our Solutions

Printers, Copiers & Managed Print

From Fujifilm and Lexmark multifunction devices to fully managed print services with toner included XRX takes the printer off your plate entirely. Our local technicians cover everything from installation and training to proactive monitoring and same-day repairs. One monthly cost. No surprises. → Explore Printers & Managed Print

Business Phone Systems & VoIP

Missed calls cost you customers. XRX designs, installs and supports cloud-based phone systems and Microsoft Teams Calling for North Queensland businesses with local onsite setup, Yealink hardware and no national call centre in sight. Keep your number, cut your costs, stay in control. → Explore Business Phone Systems

Business NBN

Slow internet doesn't just frustrate your team, it quietly costs you money every day. XRX Business-Grade NBN delivers fast, symmetrical speeds, 99.95% uptime and a local team who manages your connection end to end. NBN fibre upgrades are also rolling out across North Queensland right now and eligible businesses can upgrade for free. → Explore Business NBN

IT Services

Through our partnership with ADITS, XRX provides managed IT support for North Queensland businesses , so you have one accountable local team covering your entire technology environment. No more vendor juggling. No more finger pointing when something breaks. → Explore IT Services

Print Centre

Need something printed? Our Townsville Print Centre handles everything from business cards and brochures to wide format plans, signage, banners and branded stationery with same-day turnaround on many jobs. We also ship anywhere in Australia. → Visit the Print Centre

Not sure where to start? Tell us what's not working, we’ll take it from there.

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