Townsville & North Queensland Businesses

Switch to a smarter business phone system.

Cloud-based VoIP phone systems from $29/month*. Local setup and local support.

The businesses winning right now aren't working harder… they're just easier to reach.

Being reachable isn't just good customer service. In 2026, it's a competitive advantage.

  • Work from the office, home and mobile
  • Auto attendants answer 24/7 professionally

  • Setup without downtime
  • No surprise costs

Is your phone system helping your competitor's business grow?

A missed call = a missed sale.
A busy signal = a lost customer.
A voicemail no one checks = a reputation problem.

Get a free, no-obligation quote from our local Townsville team. We'll assess your current setup and show you exactly what you could save.

No obligation · No pressure · No spam · Just clarity

Business Phone Systems North Queensland

XRX Business Phones

Everything your business needs. Nothing you don't.

One fixed monthly fee. Fully managed by our local XRX Townsville team.

Answer calls anywhere

Office, home, or mobile your business number follows you on any device.

Fixed monthly pricing

From $29/user/month*. No hardware costs, no surprise bills, no maintenance fees.

Zero downtime setup

We migrate your existing number. Your calls never stop (not even during switchover).

Auto attendant & call queues

Never miss a call. Smart routing sends callers to the right person automatically.

Microsoft Teams ready

All your tools in one place. (Integrates with Teams, Webex and your CRM)

Local NQ support

Our Townsville-based team manages everything. One call to us (not an overseas helpdesk) and we will have your issue resolved fast.

What NQ businesses say

Trusted by businesses across Townsville and North Queensland

5 Star Customer Testimonials

“Being a cloud-based platform means there is no longer a need for complex and expensive equipment in the office, all configuration and management is handled remotely, and all we had to do was plug in the handsets and we were up and running.” 
- Apricus Health

5 Star Customer Testimonials

"XRX are amazing! The service I receive from this company is truly incredible. They manage my phones and internet, have saved me so much money, have solved many problems for me (no more dealing with Telstra) and are genuinely great people wanting to help!"  
- Kristen Goltl

5 Star Customer Testimonials

"XRX have been amazing to deal with. Jamie and the rest of the team have been great in sorting out my telephone issues I had with the previous company. I recommend XRX. Thanks so much, guys."
- Marissa Haller

XRX Cloud Phones

Boost Business Productivity & save on Phone Costs

Everything you need to modernise your business communications with XRX Telecommunication Solutions

Our managed cloud phone systems give your North Queensland businesses the power to communicate anywhere, anytime, with enterprise-grade features at SME-friendly prices. Work from anywhere (The office, your home, or on the road); Scale up or down instantly as your business grows; Save up to 50% compared to traditional systems; Local support from our Townsville team.

Voip Phone Systems

VoIP Phone Systems

Crystal-clear voice quality with advanced features like call forwarding, voicemail-to-email, and auto-attendant

  • HD voice quality
  • Mobile app integration
  • Virtual receptionist
  • Call recording & analytics

Cloud Integration

Cloud Integration

Seamlessly connect your phone system with your existing business tools and CRM platforms

  • Microsoft Teams integration
  • CRM connectivity
  • Email & calendar sync
  • Cloud storage access

Managed Services

Managed Services

Let us handle everything - from setup to ongoing support, so you can focus on your business

  • Local support and monitoring
  • Regular updates & maintenance
  • Data Security with Access4
  • 99% uptime guarantee

3,000+

Managed phone endpoints across North Queensland

$29*

Per user/month *starting price, fully managed

40+yrs

Serving Townsville & NQ businesses
Frequently Asked Questions

Absolutely! We can port your existing phone numbers to the new system at no extra cost. The process is seamless, and your customers won't experience any disruption.

Most small to medium businesses are fully operational within 5-7 business days. This includes number porting, system configuration, and staff training. We work around your schedule to minimise any disruption.

* Starting Price, XRX Customise Solutions to best suit your business needs.

XRX Business Centre | Locally owned and operated in Townsville, North Queensland since 1984.

Supporting businesses across North Queensland with managed print, VoIP, NBN, and IT services.